The Home and Community-Based Services (HCBS) Utilization Review/Utilization Management (UR/UM) Webpage

About the HCBS UR/UM webpage:

The Department is excited to share a new webpage dedicated to HCBS Utilization Review/Utilization Management.

This webpage will be the landing page for resources related to Children's Extensive Supports, Children's Home and Community-Based Services, Health Maintenance Activities, Over Cost Containment, and Supported Living Services reviews conducted by Telligen.

This webpage will be replacing the resources on the Long-Term Services and Supports (LTSS) training webpage. Case Managers can find information regarding upcoming Telligen Office Hours, Telligen Tip Sheets, Procedure Code Modifier list and more.

This page includes information about:

  • Purpose of the HCBS UR/UM program
  • Telligen office hours
  • Training materials
  • Forms and templates
  • Memos and guidance
  • Program contacts

We hope you'll bookmark the HCBS UR/UM webpage and use it as a handy reference.