CGS:  NOA Processing Issue – Reason Code 32114

Home Health NOAs submitted via EMC are returning to the provider (RTP) with reason code 32114 in error. To prevent any late NOAs, please use the following workaround:

• Access the NOA in the DDE Claims Correction screen.
• Enter the nine-digit ZIP code.
• F9/resubmit the claim.

To avoid this edit, you may choose to submit NOAs via DDE (rather than EMC) until a system fix can be implemented.

If an NOA is late due to this issue, indicate the following in the Remarks field of the final claim: Jan 2022 Issue RE 32114.