CMS Resource for Home Care Agency Employee Recruitment and Retention

On October 24, CMS circulated a document to help home care agencies recruit and retain personal care aides. The resource was published by the LeadingAge LTSS Center @UMass Boston and reflects findings from interviews with home care agency leaders and personal care aides. The report makes recommendations related to preparation of aides for visits with new clients, supervision, scheduling, wraparound services and emotional supports, communication, and integration of aides into the care team.

Read or Download the Report

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