Medicaid Payment Issues Plague Host of Colorado Caregivers and Therapists

The Colorado Sun | Feb. 28, 2022

The state Medicaid division is facing complaints about contractors who handle billing on multiple fronts, from mental health to in-home caregivers for people with disabilities. 

Payment issues in Colorado’s Medicaid system extend beyond mental health therapists who’ve been raising alarm for months that they aren’t receiving timely reimbursement for seeing patients who are low-income or have disabilities. 

As the state Department of Health Care Policy and Financing tries to tamp down a string of payment debacles with mental health professionals, some home health caregivers, speech therapists and others say they also have struggled to get authorization, including for services for children with severe disabilities who live at home.

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